AMTC2 logo – Aircraft Maintenance IT Consulting

Aircraft Maintenance IT Consulting & Implementation Advisory

Making Aviation MRO/M&E IT Systems
Work in Real Operations

Independent advisor supporting airlines, MROs and software vendors with MRO/M&E system selection, sales support, implementation, optimization and warranty recovery — ensuring projects deliver real operational value, not just go live.

30+ years experience | 25+ global implementations across Europe, North America, the Middle East, Africa and Asia

Common Challenges

Many MRO/M&E system initiatives struggle not because of the software alone, but because systems, processes, data, and teams are not aligned.

Systems implemented but not fully utilized

Misalignment between system design and operational workflows

Implementation delays, cost overruns, and scope drift

Data quality issues affecting reliability and reporting

Over-reliance on vendor-driven delivery without independent oversight

Poor adoption because training, SOPs, and processes lag behind the system

The Bridge Between Operations and Technology

AMTC2 acts as the bridge between operational teams, business stakeholders, and software providers—ensuring that user requirements are clearly defined, delivery is structured, and solutions fit real-world airline and MRO operations.

  • •Translate maintenance, engineering, and operational needs into actionable system requirements
  • •Align pre-sales commitments, implementation scope, and delivery reality
  • •Support governance, stakeholder alignment, change management, and adoption

Why This Matters

  • •Reduce implementation risk and scope drift
  • •Accelerate time-to-value and improve adoption
  • •Ensure what is designed, sold, and built actually works in operations

Additional Expertise – Next-Generation Air Mobility

AMTC² also supports emerging air mobility operators and OEMs with maintenance program development, digital maintenance systems, configuration control, and regulatory alignment for drone and eVTOL fleets.

Drone & eVTOL Maintenance Support

  • •Maintenance program development and regulatory alignment
  • •Digital maintenance manuals and technical publications
  • •Maintenance tracking, configuration control, and fleet health support
  • •Advisory on reliability, analytics, and modern maintenance concepts

Where AMTC2 Adds Value

AMTC2 provides independent, hands-on expertise across the full lifecycle of aviation maintenance systems—from selection and pre-sales through implementation, go-live, and operational optimization.

Digital Transformation & Strategy
  • •IT strategy, MRO/M&E digital roadmaps, and transformation leadership
  • •Independent system evaluations and vendor-neutral advisory
  • •Stakeholder alignment and change management
M&E / MRO / CMS Solutions
  • •MRO/M&E system selection, implementation, and integration
  • •Legacy modernization, migration, and recovery support
  • •Product strategy, solution optimization, and vendor support
Data Analytics & Error Reduction
  • •Data migration, cleansing, and validation
  • •Database optimization, reporting, and operational analytics
  • •Dashboards and insights that support decision-making
User Experience & Process Design
  • •SOP alignment and workflow optimization
  • •Process re-engineering for maintenance and engineering teams
  • •Training, adoption, and knowledge transfer
Cross-Functional Consulting
  • •Bridging operations, business, and engineering teams
  • •Vendor, client, and stakeholder engagement
  • •Program and project leadership during critical phases
Specialized Advisory
  • •Regulatory alignment (EASA, FAA, Transport Canada)
  • •Independent system assessments and audits
  • •Recommendations for process, data, and system improvement
System, Procedures & Data Audits
  • •Assess current systems, procedures, and data quality
  • •Identify shortcomings, inefficiencies, and operational gaps
  • •Guide remediation through data cleanup, SOP updates, or system enhancements
AI Governance for MRO Systems
  • •Governance, validation and calibration frameworks for AI-enabled MRO/M&E software
  • •Clarifying accountability between operator, CAMO, MRO and software supplier
  • •Aviation-aligned assurance models for software suppliers

Read the MRO Americas article series

Warranty Recovery

Recover the warranty value your maintenance records already hold

Every component removed while still under OEM, vendor or repair-shop warranty is a potential claim. Many operators recover only part of that value because warranty status is not visible at the moment of removal, claim windows close, or the supporting records are incomplete. AMTC2 finds the value you have missed and fixes the system so it stops leaking.

What IATA Observes

IATA's Maintenance Cost Technical Group describes the same gaps in its guidance for airlines. Warranty administration often has no clear owner. Claims must be lodged within tight time limits, typically 90 days from defect discovery. Declined claims are too often accepted without challenge, and claims fail when removal data and evidence are incomplete. IATA recommends integrating IT systems across functions so components under warranty are flagged at removal.

Source: IATA, Warranty Management Essentials, 1st edition, 2024.

Where Warranty Value Is Lost

  • •Warranty terms are not loaded or tracked in the M&E system
  • •Removals are not checked against active warranties when they happen
  • •Repeat failures after a shop repair are not claimed under the repair warranty
  • •Claim deadlines pass, or removal reasons and shop findings are missing
  • •New-aircraft and engine warranty entitlements are not monitored as the fleet ages

What AMTC2 Does

  • •Look-back review: analyse past removals against OEM, vendor and repair warranties to identify recoverable claims
  • •Claim support: prepare and document claims, and support follow-up with OEMs, vendors and repair shops
  • •System configuration: set up warranty tracking in your M&E system so eligible removals are flagged automatically
  • •Process alignment: SOPs for stores, planning, reliability and technical records so warranty becomes routine

How the Engagement Works

Step 1

Warranty Recovery Review

A fixed-fee review of your last 12 months of component removals against OEM, vendor and repair-shop warranty terms.

  • •List of claimable removals and estimated recoverable value
  • •Root causes of missed claims in system, data and process
  • •Recommended M&E system and SOP fixes

Typical duration: 6–8 weeks, depending on availability of removal, order, repair and defect data

Step 2

12-Month Recovery Agreement

AMTC2 prepares, files and follows up claims, and keeps warranty tracking working, for 12 months.

  • •Recovered value shared 50/50
  • •No recovery, no fee
  • •Declined claims challenged where justified

Review fee credited: if you sign the 12-month recovery agreement within 90 days of final delivery of the review, the full review fee is credited against AMTC2's share of recovered value.

Why AMTC2: most warranty services chase individual claims. AMTC2 also fixes the M&E system configuration and the procedures that let the value slip, so recovery continues after the engagement ends.

Request a Warranty Recovery Review

Start with a fixed-fee review of the last 12 months. The fee is credited if you continue within 90 days.

Engagement Models & Pricing

Every MRO/M&E system initiative is different. AMTC2 structures engagements based on scope, complexity, and business impact—ensuring the right level of support at each stage.

Targeted Advisory

Short-term expert input to support key decisions and reduce risk.

  • • Vendor and solution evaluation
  • • Architecture and design reviews
  • • Executive and stakeholder advisory

Implementation Leadership

Hands-on involvement to ensure delivery aligns with operational reality.

  • • Program and project leadership
  • • Stakeholder alignment
  • • Process and system integration

Recovery & Critical Phases

High-impact support for complex or underperforming initiatives.

  • • Implementation recovery
  • • Scope and delivery realignment
  • • Rapid stabilization and execution

Ongoing Advisory & Retainers

For organizations requiring continuous support and fast access to expertise, AMTC2 offers retainer-based engagements.

  • • Monthly advisory support
  • • Priority availability
  • • Consistent involvement across project phases

Custom monthly engagements available

Structured Offerings

Clearly defined engagements designed to deliver fast, tangible outcomes.

MRO System Health Check

Rapid assessment of systems, processes, and data quality.

  • • System & workflow review
  • • Data quality analysis
  • • Actionable improvement plan

Typical duration: 1–2 weeks

Implementation Recovery

Stabilize and realign underperforming initiatives.

  • • Root cause identification
  • • Delivery reset & governance
  • • Execution roadmap

Typical duration: 2–6 weeks

Digital Roadmap & Strategy

Define a structured path for transformation and modernization.

  • • Current state assessment
  • • Future-state architecture
  • • Prioritized roadmap

Typical duration: 2–4 weeks

Warranty Recovery Review

Fixed-fee review of the last 12 months of removals.

  • • Claimable removals and estimated value
  • • M&E system and SOP fixes
  • • Fee credited against a 12-month 50/50 recovery agreement signed within 90 days

Typical duration: 6–8 weeks, depending on availability of removal, order, repair and defect data

AMTC2 operates as an independent senior advisor equivalent to a full-time transformation leadership role—helping organizations avoid costly implementation failures, accelerate time-to-value, and ensure systems work in real operations.

Discuss Your Initiative

Initial discussions are focused on understanding your situation and identifying the right engagement approach.

About AMTC2

AMTC2 is led by Barend van de Vrande, a senior aviation MRO/M&E systems specialist with 30+ years of experience supporting airlines, MROs, and aviation software vendors worldwide.

He started as an R&D engineer at Turbine Support Europe and spent ten years as Maintenance Planning & Control Manager at Tyrolean Airways. He then spent 20 years at AeroSoft Systems, from sales and implementation to SVP Operations & Product Development, followed by Director Digital Products at Oliver Wyman Vector.

His background spans the full lifecycle—from software sales and system selection through implementation, go-live, operational optimization, SOP alignment, and independent advisory.

Experience covers commercial and regional airlines, cargo operators, ACMI and leasing operators, business aviation, government and special mission operators, and independent MRO organizations.

Typical Engagements

  • •MRO/M&E system selection and vendor evaluation
  • •Implementation leadership and recovery
  • •Bridging pre-sales commitments and delivery reality
  • •Post go-live optimization and adoption
  • •Component warranty recovery and warranty tracking setup
  • •Short-term advisory and longer-term project support

Why AMTC2

Independent expertise that helps MRO/M&E system initiatives deliver measurable results in real airline and maintenance environments.

Global
Experience
Proven experience with airlines, MROs, and aviation software vendors worldwide.

Success
Stories
25+ successful implementations across Europe, North America, the Middle East, Africa, and Asia.

Trusted
Advisor
Independent guidance that prioritizes operational value, not vendor bias.

End-to-End
Partner
From system selection and planning to hands-on implementation support.

Bridge
Builder
Translating operational realities into practical system and delivery decisions.

Discuss Your MRO/M&E System Initiative

If you are planning, executing, or reassessing an MRO/M&E system initiative, let’s discuss how to ensure it delivers real operational value.

info@amtc2.com

Toronto (Canada) & Tyrol (Austria)

Services in English, Dutch and German

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Schedule a Conversation Request a Warranty Recovery Review

Available for short-term advisory and longer-term project engagements.